12/10/10 – Job of the Day – Data Analyst – Ann Arbor

Job Title: Data Analyst
Source: Email from a friend
Company: JSTOR
Location: Ann Arbor
Job Type: Full Time
To Apply: This position can be found on the ITHAKA website: http://www.ithaka.org/about-ithaka/job-opportunities. Interested candidates should submit their resume, a detailed cover letter, and salary requirements.

ITHAKA (www.ithaka.org) is a not-for-profit organization dedicated to helping the academic community use digital technology to preserve the scholarly record and to advance research and teaching in sustainable ways.  ITHAKA provides innovative services that benefit higher education including JSTOR, Portico, and Ithaka S+R. ITHAKA is headquartered in New York, NY with additional offices in Ann Arbor, MI and Princeton, NJ.


The Data Analyst provides information analysis and delivery services to clients both internal (various business units) and external, supporting the broad effort of the Analytics unit in enabling data-driven decision making across ITHAKA.  The Data Analyst will perform a broad range of analytic tasks, working with data spanning the organization including: web application usage, digital preservation data, bibliographic metadata, reference linking, survey data, technical operations data, and a range of other business & financial data.  The successful candidate must establish and maintain positive professional relationships with consumers of Analytics services spanning the organization with diverse and evolving information needs. This position will report to the Director of Advanced Technologies.


Primary Responsibilities:
The Data Analyst’s responsibilities will include, but will not be limited to the following:
  • Integrate and analyze data from disparate sources (and in various formats). Identify and implement opportunities to automate production of routine datasets, reports, and other Analytics deliverables using a variety of data retrieval and analysis tools including: Unix shell-scripting, SQL (Oracle, MS-SQL, and MySQL), Perl/Python/JavaScript, R, Excel, and more.
  • Assist in ongoing development and maintenance of both the ITHAKA Enterprise Data Warehouse, and unit-specific ‘data marts’ utilized for OLAP and Business Intelligence processing.
  • Maintain a well-indexed library of scripts, code, and other tools for automation and reuse, and also for the benefit of various analysts across ITHAKA (who maintain their own such libraries).
  • As needed, escalate significant issues and recommend action steps to the Director of Advanced Technologies.
  • Work with product, project, business, technical and architecture teams to make increasingly data-driven decisions.
  • Assess users’ information needs and creatively defines the combination of data assembly, analysis, and, where appropriate, provide the best interpretation to answer a key question and/or solve an information problem.
  • Demonstrate full accountability for delivering high-quality output, with a consistent focus on increasing the client’s ability to make empirically informed, data-driven decisions.
  • Within a general priority framework provided by the Director of Advanced Technologies, the Data Analyst will independently manage a steady queue of information and analysis requests originating from across ITHAKA, and regularly  provide status updates to the Director of Advanced Technologies.
Required Qualifications:
  • Strong capabilities using SQL and ability for performing light programming are essential.
  • Excellent analytical skills: ability to identify client information needs, design and execute quantitative approaches to meet them, and provide clear, valuable information deliverables.
  • Excellent quantitative analysis skills.
  • Excellent writing skills. The successful candidate must concisely delineate and clarify datasets, methods, and findings to internal clients, including senior managers and executives.
  • Excellent academic record with an undergraduate degree. Focus on quantitative methods (information science, math & statistics, computer science, public policy, etc) a plus.
  • Strong interpersonal relationship development and management skills; experience providing information services to clients whether internal or external.
  • Experience retrieving, processing, and analyzing data on Unix-like systems in text, DBMS, and XML format.
  • Web development skills for building data access systems, a plus.
  • Experience with data storage and warehousing using distributed files systems such as Hadoop and Hive a plus.
  • Experience working with numerous small teams in a dynamic work environment, continuously managing multiple tasks and clients simultaneously.
  • Bachelor’s degree in Computer Science or related skill desired.
*ITHAKA currently offers an extremely competitive benefit plan including:
  • Choice of two medical plans, one at no cost to the employee
  • Employer paid dental, vision, life insurance, and employee assistance programs
  • Employer contributed pension with a 6 month vesting period
  • …And much, much more
ITHAKA is an equal opportunity/affirmative action employer.
*ITHAKA may make changes to its benefits from time to time.

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